Yes, XML is the big addition to Office 2003, but until everyone else starts using it, it’s really only good for inter-office materials. But for me, there are two big improvements in Outlook 2003 that make the purchase worthwhile. The first is the new movable reading pane. I kind of like it over on the right. The second is that the export function no longer barfs with my three IMAP accounts. I regularly export a mailbox with new bounces for a newsletter I manage, and through Outlook XP, the export function would hang as it inventoried and did who knows what else to all my IMAP folders. In Outlook 2003, it doesn’t try, which is the behavior I want.